Your phone is ringing again.
You are up a ladder, under a sink, or sitting across from someone who is already paying you.
Frammez picks it up.
A real conversation, in a voice that sounds like your business. No hold music, no voicemail, no missed call.
It asks the questions you would ask.
Who is calling, what they need, how urgent it is. Written down properly, every time, even at 11pm.
And the job is in your diary.
You finish what you were doing and find a booked appointment waiting. That is the whole product.
Frammez builds quiet AI for Australian businesses. It answers the phone, handles the messages and chases the follow ups you never get around to. The AI receptionist is the flagship. Everything else is there to catch what it cannot.
HOW IT WORKS
Nothing gets ripped out and replaced. Frammez sits behind the line you already give people.
Your existing business number forwards to Frammez when you cannot pick up. Most people start with after hours and overflow only, so nothing changes during your normal day.
Frammez picks up in a voice you choose, works out what the caller actually needs, and asks the questions you would have asked yourself.
The details reach you the moment the call ends. Where a booking makes sense, the appointment is already in the diary.
RESULTS
These are messages from clients, quoted exactly as they were sent.
Real messages from clients. Surnames shortened, nothing else changed.
WHAT WE DO
The rest are there for the enquiries that arrive some other way, and for the jobs you keep doing by hand.
Answers your phone when you cannot, in a voice that suits your business.
If a call still slips through, Frammez texts them back within seconds, so the enquiry does not go straight to whoever is next on the list.
The same agent answers questions on your website, so a visitor gets a straight answer instead of a contact form and a wait.
Chases the quotes nobody replied to, and reminds people about the appointment they already booked.
The message you send ten times a week, the same details you retype every day. Tell us what it is and we will take it off you.
PRICING
What Frammez costs depends on how many calls you take and how much you want it to handle. Get in touch and we will put together the right setup for you.
Inquire nowNo obligation. Tell us what your business does and we will go from there.
QUESTIONS
Frammez says what it is at the start of the call. Being upfront is the right call legally and it works better in practice, because callers relax once they get a straight answer quickly instead of a voicemail beep.
It takes the details and hands the call to you rather than guessing. Knowing where to stop is part of how the script is written for your business.
No. Frammez sits behind the number you already advertise. You forward calls to it when you want it to pick up, and you can turn that off at any time.
With you, the moment the call finishes. You get the caller, their number and what they wanted. Where a booking makes sense, it goes into your calendar as well.
No. It suits any business that loses money when the phone rings out. Trades, clinics, salons, agents, and anyone whose next job starts with someone ringing up.
A short conversation about how calls reach you now, the questions you want asked, and where the bookings should land. We write the script around that, test it with you, and switch it on once you are happy with how it sounds.
The script is yours and it gets adjusted whenever you want. Expect to change a few things in the first fortnight, once you have heard the calls your customers actually make.
GET IN TOUCH
What you do, roughly how many calls you get, and what you keep missing. That is enough to work out whether Frammez is worth your time.
Your enquiry is on its way to finlay@frammez.com. If it is urgent, ring 0467 722 110 and you will get a person.
Answers written by Finlay. For anything else, call 0467 722 110.